It Account Manager - Gerente de Cuentas

Descripción de la oferta

You are:

A farmer with hunting instincts to identify and close growth opportunities within existing accounts
Eager to ensure all projects are successful
Able to connect and build good relationships with both business and technical personalities

You will:

Join a growing team focused on customer success
Develop a strategic account management plan focused on customer retention, nurturing and growth to provide long-term services
Meet with customers regularly to measure account health, discover customer business challenges and identify growth opportunities
Generate a pipeline that leads to revenue growth across your portfolio of accounts
Host Oktana QBR meetings for core customer accounts
Collaborate with internal teams to ensure smooth project resourcing, kick-off and delivery
Partner closely with Resourcing to ensure projects are staffed appropriately and with smooth transitions
Understand customer needs and competitive landscape to collaborate with Sales, Marketing and Training to adapt strategies to reach new markets and expand existing market share
Collaborate with Marketing to provide customer references and collect CSAT survey responses
Log and report on all activities in Salesforce

Requerimientos

• Educación mínima: Universidad
• 5 años de experiencia
• Idiomas: Inglés

Palabras clave: tecnologias, la, informacion, it, kam, account, cuentas, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente

Hace más de 30 días

Acerca de Oktana

Oktana es una software house conformada por desarrolladores QA y diseñadores dedicada a brindar soluciones IT de manera innovadora. Con oficinas en Uruguay, USA y Paraguay.

Ofrecemos gran oportunidad de insertarse en una organización joven, con posibilidades de crecimiento, junto a un gran equipo de profesionales en un ambiente de trabajo flexible, con excelente ambiente laboral y remuneración acorde a las posibilidades.

Salarios